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Your Tickets to a Class

What is the difference between Premium and Discount tickets?
What is included in the Sommelier Tasting Kit that comes with Premium Tickets?
I don’t know what type of tickets I have.
I am transferring my discount seats to another person. What do I do?
I am pregnant! What are my options?
How do I use my reschedule code to sign up for another class?

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Reschedule a Class
Free Support via Ticket System
Phone Support (Paid)
What to do before contacting customer support.

Gift Certificates

What Can I Use My Credit/Reschedule Code/Gift Certificate For?
Can I give a wine tasting class as a gift?
My gift certificate doesn’t work.
Where is my gift certificate?
I want to print out a gift certificate.

Academic Courses

Will I like your courses?
Can I earn my sommelier pin with you?
What course should I start with?
What is the reschedule and cancellation policy for courses?

Private Events

Do you offer private events?
Can groups attend your classes?

Tasting Classes

I want to come to a sold-out class. Do you have a waitlist?
Is there a waitlist for classes?
What is a tasting class like? Will I enjoy it?
What are the most important things I should know?
Will I feel comfortable in a class?
What time is my class? Where is it held?

Membership

How do I sign up for an Online Class?
What comes with being a member of the Wine School?
What is the process to sign up or cancel my membership?

Online Classes & Meetings

THE ZOOM MEETING SAYS I NEED A PASSWORD
How Do I Log Into an Online Class?

Before Arriving

Can I visit the school before signing up for a class or program?
Map and Directions
About the Wine School
How should I dress for class?
Can I wear cologne or perfume?
When should I arrive?
Is there food served in class?
I want to sit with my partner or friend.

When Things Go Wrong

What about the pandemic du jour?
How Do I Log Into an Online Class?
What happens if I have a group of over four people?
I can’t attend a class because of a personal tragedy.
Notice for Yahoo, Comcast, Outlook, and Hotmail Users
What is Cross-Posting and Why It’s Not Allowed?
What happens if I try to reschedule a Discount ticket?
I am in a large group of people, can we sit together?

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Student Support for the Wine School of Philadelphia
Contact Us
Free Support via Ticket System

Free Support via Ticket System

You can contact us at any time via our ticketing system.

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Updated on March 24th

Reschedule a Class Phone Support (Paid)

Wine School of Philadelphia

109 S 22nd Street, Philadelphia, PA 19103
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About the School
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Reading List

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Wine Reviews
Wine 101
Sommelier Quiz
Wine Glossary
Wine Jobs
Our Cookbook

Contact The School

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Recent Articles

Upcoming Sommelier & Winemaking Courses
Our Wine Club is now a Full-Fledged Membership Program
The Trade Secrets Behind the Wine School
Contino 2016 Rioja Reserva
Belhara 2019 Estate Malbec Mendoza
Le Vigne Winery 2018 Cabernet Sauvignon Paso Robles
Domaine Vincent Carême 2019 “Spring” Vouvray
Herencia Altes 2016 Garnacha Peluda, Terra Alta

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Certification Courses
Tasting Classes
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