Your Tickets to a Class
11
- Do I have to bring my tickets with me to class?
- Rescheduling a Class: Choosing a Specific Date
- Notification for a Class I Rescheduled
- I can’t attend a class
- Premium Tickets vs Discount Tickets
- Maximum number of seats
- Reschedule Classes and Courses
- How do I use my reschedule code to sign up for another class?
- I am pregnant! What are my options?
- I am transferring my seats to another person. What do I do?
Gift Certificates
8
- Can I give a wine tasting class as a gift?
- My gift certificate doesn’t work.
- Where is my gift certificate?
- I want to print out a gift certificate.
- What Can I Use My Credit/Reschedule Code/Gift Certificate For?
- How do I use a Gift Certificate or Code?
- What is the Value of my Gift Certificate?
- How do I send a gift certificate to someone else?
Academic Courses
20
- Can I Get the Bundle Discount if I Purchase Separately?
- WSET vs NWS: Curriculum & Academic Approach
- Missed a Session in Your Course? Here’s What to Do
- I am looking for the Philly Wine School that offers Wine & Spirit Education Trust (WSET) Classes
- Should I take the accelerated CORE program or the regular 8-week semester?
- Do you send 1098-Ts?
- Do you offer financial aid?
- What is the reschedule and cancellation policy for courses?
- What course should I start with?
- Can I earn my sommelier pin with you?
Private Events
2
Tasting Classes
10
- Is there a waitlist for classes?
- Retroactive Discounts Are Not Available
- Rescheduling a Class: Choosing a Specific Date
- I can’t attend a class
- I want to come to a sold-out class. Do you have a waitlist?
- What time is my class? Where is it held?
- Will I feel comfortable in a class?
- What are the most important things I should know?
- What is a tasting class like? Will I enjoy it?
- Can I Cancel or Reschedule My Class?
Membership
19
- What Online Classes Do You Offer?
- What happens if my membership payment bounces?
- What happens if I end my membership and am registered for events, classes, or programs?
- I can’t attend a membership event I registered for.
- How do I know if my membership is still active?
- School Membership & Discounts
- How do I sign up for membership events?
- THE ZOOM MEETING SAYS I NEED A PASSWORD
- How do I sign up for an Online Class?
- How to Sign Up or Cancel Your Membership
National Wine School
16
- What Online Classes Do You Offer?
- A NWS Program Doesn’t Show my Certification
- NWS Onboarding Process
- I have questions about an online sommelier program I am registered for.
- Certification Transfer to the National Wine School
- I need an extension for my online wine course.
- Purchasing an Online Wine Course for Someone Else
- I signed up for an online wine course. How do I start?
- Pricing of National Wine School Programs
- Advanced Certificates and the National Wine School
Before Arriving
9
- How should I dress for class?
- Can I wear cologne or perfume?
- When should I arrive to class?
- Is there food served in class?
- I want to sit with my partner or friend.
- Can I visit the school before signing up for a class or program?
- Map and Directions
- About the Wine School
- Reschedule Classes and Courses
When Things Go Wrong
19
- Can I Cancel or Reschedule My Class?
- Purchasing an Online Wine Course for Someone Else
- I signed up for an online wine course. How do I start?
- How to whitelist an email
- Notice for Yahoo, Comcast, Outlook, and Hotmail Users
- I can’t attend a class because of a personal tragedy.
- What is Cross-Posting and Why It’s Not Allowed?
- What happens if I have a group of over four people?
- How Do I Log Into an Online Class?
- What about the pandemic du jour?
Cellar Credits
9
- What are Cellar Credits?
- Can I earn Cellar Credits on past purchases?
- How do I use my Cellar Credits?
- Does my membership earn Cellar Credits?
- Do Cellar Credits expire?
- How can I check my Cellar Credits balance?
- Can I transfer my Cellar Credits to someone else?
- What happens to my Cellar Credits if I cancel my membership?
- Can I combine Cellar Credits with other discounts or promotions?