At the Wine School of Philadelphia, we understand that plans can change. While we do not offer cancellations or refunds for our tasting classes or academic programs, we do provide options to help you stay on track with your wine education.
Rescheduling a One-Off Tasting Class #
If you are unable to attend a scheduled tasting class, you may request a reschedule by filing a Rescheduling Request through our website. Please note:
- Reschedule requests must be submitted before the class date.
- A rescheduling fee will apply.
Missed Classes in Academic Programs #
Students enrolled in academic programs (e.g., L2 and L3 sommelier programs) are not required to attend every session in person. If you must miss a class:
- Zoom Access: Many academic courses allow students to join the class live via Zoom.
- Recorded Lectures: Some courses offer video lectures, so you can catch up on missed material.
- No Reschedules for Academic Courses: Academic programs follow a set schedule and do not offer individual class reschedules.
No Cancellations, No Refunds #
Once a class or program is booked, it is non-cancelable and non-refundable. This policy ensures fairness to all students and allows us to maintain the highest quality instruction.
For further details, visit our Terms & Conditions page or contact us via our support portal.