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Home
Courses
Tastings
Articles
Help
Gift Certificates
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Contact Us

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Free Support via Ticket System
Phone Support (Paid)
What to do before contacting customer support.
Reschedule Classes and Courses

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Your Tickets to a Class

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I don’t know what type of tickets I have.
I am transferring my seats to another person. What do I do?
I am pregnant! What are my options?
How do I use my reschedule code to sign up for another class?
Reschedule Classes and Courses
Maximum number of seats

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Gift Certificates

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Can I give a wine tasting class as a gift?
My gift certificate doesn’t work.
Where is my gift certificate?
I want to print out a gift certificate.
What Can I Use My Credit/Reschedule Code/Gift Certificate For?
How do I use a Gift Certificate or Code?
What is the Value of my Gift Certificate?
How do I send a gift certificate to someone else?

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Academic Courses

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Will I like your courses?
Do you send 1098-Ts?
Purchasing an Online Wine Course for Someone Else
I signed up for an online wine course. How do I start?
Pricing of National Wine School Programs
Advanced Certificates and the National Wine School
Do you offer financial aid?
When do I get my sommelier certification?
What is the reschedule and cancellation policy for courses?
What course should I start with?
Can I earn my sommelier pin with you?
Should I take the accelerated CORE program or the regular 8-week semester?

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Private Events

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Do you offer private events?
Can groups attend your classes?

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Tasting Classes

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Is there a waitlist for classes?
What is a tasting class like? Will I enjoy it?
What are the most important things I should know?
Will I feel comfortable in a class?
What time is my class? Where is it held?
I want to come to a sold-out class. Do you have a waitlist?

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Membership

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What comes with being a member of the Wine School?
What happens if my membership payment bounces?
What happens if I end my membership and am registered for events, classes, or programs?
I can’t attend a membership event I registered for.
How do I know if my membership is still active?
School Membership & Discounts
How do I sign up for membership events?
THE ZOOM MEETING SAYS I NEED A PASSWORD
How do I sign up for an Online Class?
What is the process to sign up or cancel my membership?
I can’t register for multiple tickets for a membership event or a members-only ticket.

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Before Arriving

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How should I dress for class?
Can I wear cologne or perfume?
When should I arrive?
Is there food served in class?
I want to sit with my partner or friend.
Can I visit the school before signing up for a class or program?
Map and Directions
About the Wine School
Reschedule Classes and Courses

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When Things Go Wrong

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I am in a large group of people, can we sit together?
I signed up for an online wine course. How do I start?
How to whitelist an email
Notice for Yahoo, Comcast, Outlook, and Hotmail Users
I can’t attend a class because of a personal tragedy.
What is Cross-Posting and Why It’s Not Allowed?
What happens if I have a group of over four people?
How Do I Log Into an Online Class?
What about the pandemic du jour?
Purchasing an Online Wine Course for Someone Else

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Student Support for the Wine School of Philadelphia
Contact Us

Contact Us

Free Support via Ticket System
Phone Support (Paid)
What to do before contacting customer support.
Reschedule Classes and Courses

Wine School of Philadelphia

109 S 22nd Street, Philadelphia, PA 19103
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