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Reschedule Classes and Courses

Your Tickets to a Class

Do I have to bring my tickets with me to class?
Retroactive Discounts Are Not Available
Rescheduling a Class: Choosing a Specific Date
Notification for a Class I Rescheduled
I can’t attend a class
Maximum number of seats
Reschedule Classes and Courses
How do I use my reschedule code to sign up for another class?
I am pregnant! What are my options?
I am transferring my seats to another person. What do I do?
Can I reschedule if I miss my class?

Gift Certificates

Can I give a wine tasting class as a gift?
My gift certificate doesn’t work.
Where is my gift certificate?
I want to print out a gift certificate.
What Can I Use My Credit/Reschedule Code/Gift Certificate For?
How do I use a Gift Certificate or Code?
What is the Value of my Gift Certificate?
How do I send a gift certificate to someone else?

Academic Courses

Will I like your courses?
Missing Certification, First Steps
Can I Cancel or Reschedule My Class?
Online Offerings: What’s the Difference?
How to Access Your Program
Can I Buy a Scent Kit?
How Do I Access My Wine Course or Class?
Can I Get the Bundle Discount if I Purchase Separately?
Sommelier and Wine Credentials
Do members get discounts on sommelier and wine programs?
Do I need a membership to take sommelier programs or wine courses?
NWS Certification Recovery Program
A NWS Program Doesn’t Show my Certification
Can I earn my sommelier pin with you?
What course should I start with?
What is the reschedule and cancellation policy for courses?
Do you offer financial aid?
Do you send 1098-Ts?
Should I take the accelerated CORE program or the regular 8-week semester?
I am looking for the Philly Wine School that offers Wine & Spirit Education Trust (WSET) Classes
Missed a Session in Your Course? Here’s What to Do
WSET vs NWS: Curriculum & Academic Approach
NWS Onboarding Process
Can I sign up for the Advanced Wine Course before officially passing the Core Sommelier Course?

Private Events

Do you offer private events?
Can groups attend your classes?

Tasting Classes

Is there a waitlist for classes?
Can I use Cellar Credits to reschedule a class?
Can I Cancel or Reschedule My Class?
Retroactive Discounts Are Not Available
Rescheduling a Class: Choosing a Specific Date
I can’t attend a class
I want to come to a sold-out class. Do you have a waitlist?
What time is my class? Where is it held?
Will I feel comfortable in a class?
What are the most important things I should know?
What is a tasting class like? Will I enjoy it?
Is ______ a casual class for beginners?

Membership

What comes with being a member of the Wine School?
What happens if I cancel my Membership before the 12-month minimum term?
How to Cancel Your Wine School Membership
I have upcoming classes that I paid the membership rate for, but I am no longer a member.
I want to sign up for membership without a credit card
Online Offerings: What’s the Difference?
Free Online Wine Classes for Members
What Online Classes Do You Offer?
Can I use Cellar Credits to reschedule a class?
Do members get discounts on sommelier and wine programs?
I added a member ticket to purchase, but my cart if empty!
I can’t register for multiple tickets for a membership event or a members-only ticket.
How to Sign Up or Cancel Your Membership
How do I sign up for an Online Class?
THE ZOOM MEETING SAYS I NEED A PASSWORD
How do I sign up for membership events?
School Membership & Discounts
How do I know if my membership is still active?
I can’t attend a membership event I registered for.
What happens if I end my membership and am registered for events, classes, or programs?
What happens if my membership payment bounces?
Do I need a membership to take sommelier programs or wine courses?

National Wine School

When do I get my sommelier certification?
Sommelier and Wine Credentials
Update on Digital Grade Transfers and NWS Credentialing
What Online Classes Do You Offer?
How Do I Access My Wine Course or Class?
Level One Wine Course Information
How do I study for the blind tasting exam at home?
Missing Certification, First Steps
NWS Certification Recovery Program
A NWS Program Doesn’t Show my Certification
NWS Onboarding Process
I have questions about an online sommelier program I am registered for.
Certification Transfer to the National Wine School
I need an extension for my online wine course.
Purchasing an Online Wine Course for Someone Else
I signed up for an online wine course. How do I start?
Pricing of National Wine School Programs
Can I replay class videos and review materials offline?

Before Arriving

How should I dress for class?
Reschedule Classes and Courses
About the Wine School
Map and Directions
Can I visit the school before signing up for a class or program?
I want to sit with my partner or friend.
Is there food served in class?
When should I arrive to class?
Can I wear cologne or perfume?
Can I reschedule if I miss my class?

When Things Go Wrong

I am in a large group of people, can we sit together?
Rescheduling a Class: Choosing a Specific Date
Retroactive Discounts Are Not Available
NWS Onboarding Process
A NWS Program Doesn’t Show my Certification
NWS Certification Recovery Program
Missing Certification, First Steps
Can I Cancel or Reschedule My Class?
Update on Digital Grade Transfers and NWS Credentialing
Reschedule Fee Policy: No Exceptions
I have questions about an online sommelier program I am registered for.
Purchasing an Online Wine Course for Someone Else
What about the pandemic du jour?
How Do I Log Into an Online Class?
What happens if I have a group of over four people?
What is Cross-Posting and Why It’s Not Allowed?
I can’t attend a class because of a personal tragedy.
Notice for Yahoo, Comcast, Outlook, and Hotmail Users
How to whitelist an email
I signed up for an online wine course. How do I start?
Can I reschedule if I miss my class?

Cellar Credits

What are Cellar Credits?
Can I combine Cellar Credits with other discounts or promotions?
What happens to my Cellar Credits if I cancel my membership?
Can I transfer my Cellar Credits to someone else?
How can I check my Cellar Credits balance?
Do Cellar Credits expire?
Does my membership earn Cellar Credits?
How do I use my Cellar Credits?
Can I earn Cellar Credits on past purchases?
Can I use Cellar Credits to reschedule a class?

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Do you offer financial aid?

Do you offer financial aid?

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You can spread out payments via Affirm on our site. It is an option given during checkout.

Updated on June 22, 2022

What is the reschedule and cancellation policy for courses?Do you send 1098-Ts?

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