Wine Knowledge & HelpThe Page for Customer Support and Wine Questions
Have questions? We have the answers! We can typically answer any question in 24 hours via this customer support forum. Please remember this page is public, so please do not include any sensitive material in your post. We will answer all questions: whether it’s about a class at the school, or you just are craving some wine knowledge.
Who can ask a question? Anyone who is hungry for wine knowledge, whether you are a student at the Wine School or not. Want to start a winery? We’ll get you pointed in the right direction. Want to know what wine to buy? We’ll try and help you out (you can also check out wine ratings, too).
There are two questions we don’t answer here. First, is if you need to reschedule a class. The second is about private wine tasting events. We have a separate pages for both of those issues. The buttons below will take you to those corresponding pages.
Are we psychic?
The wine knowledge forum is awesome, but there are a few questions we’ve answered so many times we’ve created special pages for them.
“I want to reschedule my class”
“Where do I park?”
“Do you donate to charities?”
“Do you offer private events?”
“Why don’t you offer phone support?”
“I have another question that you’ve probably answered a hundred times before.”
The Wine Report
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Class updates, snow cancellations, and all other relevant information for students. You can expect a few blasts of wine knowledge to show up here, as well.
The Gabbiano Castle has been a focal point in Tuscany since the 12th century. Being between the rival towns of Sienna and Florence, it was more often about war, not wine. Here's a section from a 19th-century account of medieval warcraft: Fulminato da dieci cannoni,...read more
In this week's episode of Philly Who? I sat down for a deeply personal interview with Kevin Chemidlin, the podcast's host. This is unlike any other interview I've done in the past 20 years of running the wine school. It goes deep into my past, including the tragedies...read more
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