Wine Knowledge & Help

The Page for Customer Support and Wine Questions

 

Have questions? We have the answers! We can typically answer any question in 24 hours via this customer support forum. Please remember this page is public, so please do not include any sensitive material in your post. We will answer all questions: whether it’s about a class at the school, or you just are craving some wine knowledge.

 

Who can ask a question? Anyone who is hungry for wine knowledge, whether you are a student at the Wine School or not. Want to start a winery? We’ll get you pointed in the right direction. Want to know what wine to buy? We’ll try and help you out (you can also check out wine ratings, too).

 

There are two questions we don’t answer here. First, is if you need to reschedule a class. The second is  about private wine tasting events. We have a separate pages for both of those issues. The buttons below will take you to those corresponding pages.

 

Reschedule a ClassSchedule a Private Wine Event

CORE-2

Are we psychic?

The wine knowledge forum is awesome, but there are a few questions we’ve answered so many times we’ve created special pages for them. 

“I want to reschedule my class”

“Where do I park?”

“Do you donate to charities?”

“Do you offer private events?”

“Why don’t you offer phone support?”

“I have another question that you’ve probably answered a hundred times before.”

 

The Wine Report

Want your wine knowledge fresh from the oven? Get updates on classes, receive discounts on classes, and invitations to exclusive events.

School Updates

Class updates, snow cancellations, and all other relevant information for students. You can expect a few blasts of wine knowledge to show up here, as well. 

May 2018 Newsletter

May 2018 Newsletter

  I hope you are doing well.  I am a bit late with the newsletter this month. Sorry!  We've been a little busy renovating the school.  I hope you can forgive me. I've enclosed my top wine suggestions, and I've posted a few really cool classes. I think you'll like...

read more
A Wrinkle in Wine: The Former Chairman Returns. Sort of.

A Wrinkle in Wine: The Former Chairman Returns. Sort of.

    File under: down the rabbit hole we go. Jonathan Newman, the former Chairman of the PLCB is selling wine to Tim Holden, the current PLCB Chairman for the Chairman's Selections Program that Mr. Newman created when he was Chairman. Huh? It's been over a decade since...

read more

Wine Knowledge

Ask Us Anything

 

NOTICE: Due to a small database error,  all questions posted from April 30th-May 2nd were lost.  If you don’t see your question below, please post a followup. We apologize for the inconvenience.

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Hello. I am very interested in joining the Accelerated Summer Core Program beginning on August 6th. Through your website I see that a summer payment plan is being offered. However, when I| more ...
  • Candace asked 4 hours ago
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I would like to add 2 people for the waitlist for the class in which we have already purchased 4 tickets. The names we would like to add are Brooks Cass and Kristen Cass. Would you notify me| more ...
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Hi, I would love to be added to the waitlist, please! I’m out of town during the accelerated one. Thank you! | more ...
  • Melanie asked 3 days ago
  • last active 17 hours ago
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Hi I am wondering what is, what is in the “sommelier tasting kit” that is included at a premium on class ticket price? So for example, what is in, what makes up the sommelier tas| more ...
  • k Petersen asked 4 days ago
  • last active 4 days ago
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Hi there, I have a large group that would like to attend a Wine 101 class at the school. After asking a question about purchasing tickets on this forum, I was instructed to hold a private cl| more ...
  • Ellie Eastman asked 5 days ago
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How do I book a private class? | more ...
  • Ellie Eastman asked 5 days ago
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Hi, Can you please confirm time for the Wines of South America class on Saturday 6/23/18 – is it 7:30pm to 9:30pm as listed on the website? Other Saturday classes that I attended befor| more ...
  • Elena K asked 5 days ago
  • last active 5 days ago
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How many spots are available for the 9/27 Wine 101 class. I have a very large party that would like to attend and want to make sure there will be enough spots for all of us. Thanks! Ellie | more ...
  • Ellie Eastman asked 5 days ago
  • last active 5 days ago
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Hello, I was wondering if I could join the waitlist for the Wine Foundation Course, fall semester. If so, how many people are on the wait list and what is the likelihood of getting a spot? T| more ...
  • James Gault asked 5 days ago
  • last active 5 days ago
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Hi Keith and Alana, We are traveling out to Oregon and Northern California during the first week in July and were wondering if you might be able to recommend some wineries to visit. We would| more ...
  • hm asked 6 days ago
  • last active 5 days ago
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Hi Keith – I was hoping to grab a spot in the fall level 1 brewing class; on the class list page it lists 4 spots remaining, but when I click through to the class, it shows out of stoc| more ...
  • tw asked 7 days ago
  • last active 7 days ago
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Bourbon! Friday, July 20 2 Seats | more ...
  • Laura asked 1 week ago
  • last active 7 days ago
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Hey there, Just wanted to make sure I didn’t miss my opportunity to take the level 3 over the summer. I waited through Saturday and it still just has the core 1-3. Will be still be given the| more ...
  • cbspeers asked 1 week ago
  • last active 5 days ago
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Hi Keith, I was wondering if you released your next set of classes on a certain day or if it is more random. I’m hoping to find either a “Cooking & Culinary” class or a| more ...
  • Emily asked 1 week ago
  • last active 1 week ago
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Hey Keith, do you have any time today or tomorrow do a refresh session on acid and body? I’m not quite getting it and think it would be helpful to review before the test. thanks, Ash | more ...
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I recently became a wine enthusiast and have no official experience, but signed up for the accelerated course in August thinking it would be fun. I’m concerned I’ll be very overw| more ...
  • tsl4 asked 2 weeks ago
  • last active 2 weeks ago
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Hello, Just wanted to confirm time for Wednesday night Foundation Blind Exam. Is it scheduled for same time as class? | more ...
  • sandra asked 2 weeks ago
  • last active 2 weeks ago
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I’m looking for a small study group for the intermediate class. | more ...
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Hi, Im interested in wine in general and thinking about taking the wine core program in the fall. My question is how likely will I find a job in the wine industry after completing the progra| more ...
  • rafolos asked 2 weeks ago
  • last active 2 weeks ago
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Hi ! Back in March I took the Foundation Exam and thought I’d passed. I haven’t heard results and do not see them here either. Particularly keen on it since I originally passed t| more ...
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To Whom it May Concern, Hello. My name is Candace. I am very interested in taking the accelerated summer core course. However, I have a few clarifying questions. 1.) The entire course in | more ...
  • Candace asked 3 weeks ago
  • last active 2 weeks ago
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My husband and I are in the Sunday somm classes for the Foundation and Intermediate classes. Unfortunately, I have to travel for work this Sunday. Is there any way for us to attend a differ| more ...
  • ajlbeatty asked 3 weeks ago
  • last active 2 weeks ago
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I’m in the planning stages of a new business, dispensing premium sparkling wines from a mobile platform. Not wishing to violate regulations in my state(PA) I want to get the appropriat| more ...
  • Ron asked 3 weeks ago
  • last active 2 weeks ago
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Hey there sir! I’m signed up for the core sommelier Levels 1-3 for October and I’m very excited to start. As you know when we spoke at the whiskey class, I had a severe fall and | more ...
  • tedkail asked 3 weeks ago
  • last active 2 weeks ago
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Hi there – My husband and I attended a wine class a few years back and absolutely loved it. My parents are coming into town the weekend of August 4 and I was wondering if you had any c| more ...
  • Alexis asked 3 weeks ago
  • last active 3 weeks ago
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I’ve just enrolled in the 8 week payment plan. Do I have to wait until all payments are completed before I can schedule a spot in the core course, or can I schedule my spot in advance?| more ...
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I want to do all of your wine classes. How can I enroll? I would like to start asap. | more ...
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For the wine 101 class a premium ticket comes with a sommelier level tasting kit. What is in the tasting kit? | more ...
  • Steph asked 4 weeks ago
  • last active 3 weeks ago
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I am currently finishing the Foundation 1+2 program with Keith and Alana on Weednesday nights. I spoke to Alana after class about joining the accelerated 1 week summer school for just level | more ...
  • cbspeers asked 4 weeks ago
  • last active 3 weeks ago
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Hi Keith, I took the foundations course that ended in March with my wife. She received her diploma in the mail last Friday. I didn’t receive mine, just wanted to make sure it didn’t get miss| more ...
  • bmeghpara asked 4 weeks ago
  • last active 2 weeks ago
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I am wondering if there is usually a Winter Core Wine Course, and whether it would be over 8 weeks or accelerated? | more ...
  • Althea asked 4 weeks ago
  • last active 4 weeks ago
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Hello, My sisters 30th birthday is coming up and I wanted to ask if you provide the service of at-home champagne tasting with a sommelier. Thank you! | more ...
  • Laura asked 4 weeks ago
  • last active 4 weeks ago
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Interested in waitlisting for Wednesday 5/23/18 classes. If I can’t get in, what will be the next class schedule for Level 1, besides Sunday classes? Thanks for the info, Debbie | more ...
  • Debbie Tarantino asked 4 weeks ago
  • last active 4 weeks ago
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Hi Keith, I just saw that the Advanced Italian Wine Specialist class is starting in October. I am already enrolled in the Winemaking class that starts in September. Do these both run at the | more ...
  • Richard asked 1 month ago
  • last active 1 month ago
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Can someone else use our tickets to the beef, beer, and bourbon if we cannot attend? Since we don’t have physical tickets, what would they need? | more ...
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Good morning. Today I received an email regarding me rating the class that I put in a reschedule request in. I still have not received the gift certificate issued for a refund. I would li| more ...
  • Marlene asked 1 month ago
  • last active 1 month ago
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Hi, I noticed in a previous question from several weeks back that a payment plan is being implemented for the core program. I would like to sign up for two spots in the August Accelerated P| more ...
  • tchawluk asked 1 month ago
  • last active 1 month ago
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Is the Beer Brewing class that is held on 10/6 the first of two classes with the second being on 11/3? I wasn’t sure if I needed to sign up for both or if they were both the same class| more ...
  • Ann Marie Tracy asked 1 month ago
  • last active 1 month ago
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What sort of certification specifically will I receive upon completion and passing the intermediate program? | more ...
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