Today I received a welcome email from you, letting me know that I am registered in the Foundation Course, but this is a mistake because I registered last year for the Winter Foundation Course. I already had my first class this past Sunday.
I haven’t heard back from you. I assume you’ve been able to gain access to your online material, which is fantastic. If that is not the case and you still cannot access your programs, don’t worry. All you need to do is add a comment under this answer so I can assist as needed. It’s important to resolve any access issues before class. Your instructor will not be able to assist with technical issues.
Have you followed the link I supplied you?
Did you follow the instructions given?
When following those instructions, what did you see?
I am referring specifically to the first paragraph:
I signed up for Pro certification. Where can I find the course content?
Reading material, quizzes, and exams can be found in your wine school account. Your courses are listed under the “My Wine Courses” tab. The tab opens by clicking on the “+” symbol.
Thanks for the question. Should be a simple fix.
Check out this link for details: https://www.vinology.com/sommelier-faq/
Please post a comment under this answer if you can (or cannot) access your programs.
FYI. If someone purchased your tickets, we need to change the class registration (we would need their full name to do so).
Also, as we changed your email address (per your last request), you should log in with that email address.
I can’t access my programs, yet.
My husband Timothy R. Collins bought the tickets for the Core Program, and I bought a few courses Wine 101 and Secrets of the Sommeliers, the last two were completed,
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