Student & Customer Page

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Student & Customer Support

If you need help or have a question, you can send us a question right away.  Your question, and our answer will be posted on our Student Support Forum.

Post as a guest by filling out the fields below or if you already have an account.
First & Last Name*
This field is private, and viewable only by the Wine School staff. Required.
Question Title*
Question Category*
Please Read Before Posting Your Question*
All information given in this form will be public. Please do not include any sensitive or private information.
  • For information regarding rescheduling classes, please go here: Reschedule a Class
  • For questions regarding charity donations, please go here: Charity Requests
  • Most general questions (parking, maps, schedules, etc) can also be answered here: FAQ
  • We do not offer phone support: Talking with Keith
Civility is recommended; you will receive the same level of respect in our classrooms as you exhibit here.
Personal & Private Information
If you need to include private or personal information, please do so here. This field is where you should include gift codes, phone numbers, or any other sensitive information.
Tags are words and phrases that you assign to questions to help keep the site well organized. Maximum of 5 tags may be assigned to each question.

We do not offer phone support. For details, please read this post: Talking with Keith.

My Courses

If you are enrolled in a wine course with National Certification, it will be listed here. If you are interested in our award-winning programs  we offer with the National Wine School (NWS), you can read about them here: Sommelier Certification & Wine Courses.  If you are having trouble accessing your NWS material, please read this FAQ.


Sommelier Certifications

Los Angeles, California

If you have earned a wine certification through a nationally accredited school, it will be displayed here.  For more information, please refer to the National Wine School page.

Editor’s Note: We are currently implementing this feature. Certifications will be uploaded in stages over the next three months. 

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