Student Assistance

Premium tickets allow you to reschedule a class up to 48 hours before class. If you don’t reschedule, you get our Sommelier Tasting Kit!
Discount seats can be upgraded, transferred to another person, or attended virtually.  However, discount tickets cannot be rescheduled or refunded. 
We do not offer Premium tickets on multi-day courses. See “About Courses” for more information.

If seats open up to a sold-out class, we will post those seats on our Facebook page. 

The sommelier tasting kit includes glassware, a tasting mat, a wine notebook, a pen, a corkscrew, and a custom bag.

There are no refunds or rescheduling if you attempt to reschedule discount seats. Furthermore, you are automatically removed from the class, and we will sell your seat. However, you can still attend virtually.

This information is printed on your ticket. If you purchased the seats, that information would also be in your wine school account. If you did not purchase the tickets and do not have copies of your tickets, you must contact whoever purchased the tickets.

Forward the electronic tickets to them: they may be required to present the tickets upon entry.

That’s wonderful! Pregnant women can and do attend our classes. But, of course, that decision is entirely up to you.

Just use the code during checkout.

Just plug in your gift code during checkout.

We recommend sending a gift certificate, as they make for a perfect gift.  However, if you prefer to purchase seats for a class, we strongly recommend opting for Insured or Premium seats.  Here is a gift card you can fill out, too. 

Gift certificates are automatically emailed out upon purchase. You can choose to have the gift certificate emailed to you or the gift recipient. We do not mail gift certificates out via post.

You can fill out and print this gift certificate form.  For the gift to be valid, you must copy and paste the gift certificate code in to the “Gift Code” box.  Please make sure to include the gift code and not the order id.

A few people have this issue every year. The most common error is that the gift-giver inadvertently transcribed the gift code incorrectly when presenting it to you.   To resolve this issue, you will need to provide us with the purchaser’s name, email address, and gift code you received.

A few other reasons this may happen: If you are trying to coupon stack, that will not work: our system will only process one gift certificate or coupon per order. Finally, it may be that you are using a promotional coupon that has expired.

We offer a range of options for private events and classes. For details, please refer to our events page. 

Out tasting class is a 90-minute educational experience geared towards consumers and people looking to learn in a smart but laid-back atmosphere—super fun for passionate people who love wine and want to learn more. However, we aren’t a good fit for striver snobs and bougie narcissists.

Bring water, don’t wear cologne or perfume, and arrive 15 minutes early!

Anyone who wants to be a part of our community is welcome. However, anyone with snobbish, boorish, misogynistic, or racist tendencies will not have a good time here.

You can find class details on the ticket. If you purchased the tickets, that information is also in your account. The school is located at 109 S. 22nd Street in Center City.

Being a member gives you access to member-only wine events every month. Plus, you can attend all online classes for free. Other discounts and opportunities become available the longer you are a member.

You can sign up for a membership via the wine school club page. You and cancel at any time via your account.

This is not an uptight environment, so casual dress is fine. However, cologne or perfume are prohibited.

Absolutely not. Wearing cologne to a wine class is like wearing a speedo to a funeral: not a great idea.

You should arrive 15 minutes before the listed time on your tickets. Doors close promptly at the start of class: there are no refunds or rescheduling if you are late.

We have a map of Rittenhouse with the top parking spots, dining suggestions, and much more: Map and Directions Page.

Only if it specifically states it is a food or cheese pairing class on your ticket. We recommend having a light snack before attending a class.

Make sure to arrive twenty minutes before class. Seating is first-come-first-serve.

Large groups detract from the experience for both instructor and fellow students. Therefore, per the terms of purchase, groups of more than four are prohibited. Seating is first-come-first-serve, but groups of more than two cannot sit in the front of the classroom.

We keep our updated infectious disease regulations here. If you fail to follow these rules, you will forfeit your seat in the class.

Only students and staff are allowed into our facilities. To get an excellent idea of our facilities, you can check out our Instagram feed.

We have a twenty-year reputation as being the best wine school in America. It’s easier to describe the people who don’t love our courses. Anyone with snobbish, boorish, misogynistic, or racist tendencies will not have a good time here. Also, anyone who loves PowerPoint but hates having their assumptions tested will not fare well with us.

Our programs are underwritten by the National Wine School (NWS). They issue all certifications and pins. You will need to complete their L3 program to earn your pin.

If you are new to wine, we recommend taking the L1 Virtual Wine Course. However, if you already have some basic knowledge, you can jump to the Core Wine Program. The Core program consists of two wine courses: L2 Foundation and L3 Intermediate. You can take these two courses together or separately.
We recommend taking both courses in the same semester if possible.

 If a student cannot attend a course, they must notify us at least thirty (30) in advance prior to the start date. With due notice, the student can receive a  non-refundable credit toward another course.  At the discretion of the school, reasonable administrative costs may be deducted from the total credit.