Using gift certificate before May 2019


Hi Keith —
I’m hoping you can assist. I purchased the gift certificate below for my son and his fiance for the holidays. He lives in NY. She is in grad school at U Penn, so they are together in Philadelphia approximately every other weekend. She is graduating in May and moving to NY so they need to use the gift certificate by then.

Today they went on line to try to book an evening, but every one that they looked at (weekends they know with certainty they will be in Phila) were booked. I’m hoping you can squeeze them in to one of the following sessions:
March 30 (Italy vs. France)
May 4 (Australian Chateuax) — 1 seat left so perhaps you can fit 2?
May 19 — artisinal wine and cheese tasting.

Would you be able to work with them on this. They’re really excited to attend — if they’re not able to, I trust you could reimburse me for the amount of the gift certificate?

Please let me know how we can address this, and the best way for them to book one of these sessions if they’re unable to do it directly on line.

Monica Lacks

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Thanks for the question. If the giftee has any questions about getting into a class, by all means, encourage them to reach out right here. I can give them several options. Per TOS, gift certificates do not expire but are non-refundable.

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