Ticket Transfer Inquiry

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Hello,

My sister, Christine H****, got me tickets for Christmas for the Wine 101 class. Not knowing my schedule, she was told to buy one ticket for 3/11 class and one ticket for the 3/12 class and that we would be able to transfer/move one ticket to the appropriate date, to have a pair together.

I would like to have both tickets for 3/11. How do I make that happen? Thank you!

Brian
610-*******

  • Brian Heenan asked 1 year ago
  • last edited 1 year ago
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Philip,

Thanks so much for your help, much appreciated! We’ll see you next month.

Best,

Brian

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Hi Brian,

I’ve taken care of that for you. There are now two seats registered under your last name for the 3/11 Wine Smarts class. You will not need to bring anything with you to attend.

Please disregard any reminder emails for the 3/12 Wine 101 class.

Cheers

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Good Morning Keith,

Thank you for the follow up. I think I follow, but wanted to be sure I understand. Is there a way to move both tickets to the same date or a future date? The policy seemed a little unclear. Again, I understand that my sister should have probably gotten us a gift card, but she was under the impression that we could just move one ticket to the other date and make it work. So I apologize for the confusion, but appreciate your help!

One ticket is for 3/11 under ticket # WS-42 and security code 253d73e7bb and the other is for 3/12, ticket # W101C-32 and code 81712e76cl.

We are happy to move to a much later date if that makes things easier? Please let me know how best to proceed. And if there is a number to call to help facilitate/expedite this exchange/reschedule process, please let me know as I am happy to jump on a call. Thanks so much!

Brian

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Brian,

I just searched this forum, and we don’t have a record of her asking for our help. If she did, we would have recommended a gift certificate in that situation.

Here’s the link to reschedule, if you need it (you have reschedule insurance for one seat): https://www.vinology.com/help/reschedule/

I doubt any seats are left in those classes, but feel free to get on the waitlist. You can do that right on this forum.

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