Store Credit not Applied

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Why is my Store Credit of one-hundred dollars not being applied to the balance due?

Customer Support
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Sue,

Thank you for your patience. We have been upgrading our server this week, and some people may have experienced an inability to utilize gift certificates. The upgrades are complete, and gift certificates will work. I double checked yours to be on the safe side, and it’s working perfectly.

Cheers,

Keith

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