Hello,
On 3/20/14, I purchased two tickets for a class on 05/01/14. When I was discussing the class with friends today, I realized that I accidentally purchased the wrong class.
In a perfect world I would just attend both classes; however, I have a charity benefit to attend on 05/01.
Would you please be able to issue me a credit so that I can sign up for the correct class?
I appreciate your help and understanding.
Best,
Amy
- Amy asked 5 years ago
- last edited 5 years ago
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Hi,
This is an issue that you will want to address through our rescheduling process. Here is that link: http://www.vinology.com/help/reschedule/
- Philip Brandeis answered 5 years ago
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Alana,
Thanks for your response. Just to clarify, I did not purchase the premium tickets because I was not planning on having to reschedule.
I just realized yesterday that I made an error on my end, and I purchased the incorrect tickets. In this case, will I be able to request a reschedule through the website?
Please let me know.
Best,
Amy
- alangnec answered 5 years ago
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