This is a reply on my previous question and the anwser I received, not sure if my following question came through, so I’m trying to send it again.
Thank you for your quick answer and willing to credit me for the whole course. However, I’m leaving the country as by tomorrow (Monday morning) and I won’t get the chance to take the course in the future or transfer / selling the credits to someone else. I’m not coming back and I do not know anyone in this area to sell the course to.
Is there any chance I can get a refund instead of a credit ?
Is there an oppentunity to settle this by phone or by e-mail? It would make it a lot easier :-)!!!
Thank you in advance!
- You must login to post comments
I think Philip already answered this question? His offer was very gracious (Kudos, Phil!). Here are the terms you are asking for:
Terms & Conditions
Our goal is to make your experience easy and efficient. The following policies are designed to ensure your satisfaction and understanding of the purchase process.
Age Range & Intoxication
We follow the rules and regulations of the Commonwealth of Pennsylvania with respect to alcohol service. Participants in our classes, academic programs, and events must be over 21 years of age. Furthermore, we reserve the right to refuse alcohol to anyone who appears intoxicated.
Ticketholders who have selected the premium option during checkout may reschedule their class, provided that written notice is provided at least 10 minutes prior to the class start time. Tickets may not be rescheduled without the premium option. To complete your reschedule request, you must use the rescheduling form that appears at http://www.vinology.com.
On occasion classes may be cancelled or postponed by the School due to weather conditions or other events beyond our control. We always try to make the best decision under the circumstances, for the utmost concern for the safety of our students and instructors. If a cancellation does occur, we will notify the purchaser by email 24 hours before the event. Every purchaser will receive a gift certificate in the full amount of the purchase price to attend another class at a future time.
Gift certificates have no monetary value and cannot be refunded. They are valid only for classes and programs. Gift certificates are not valid for dinners, trips, or other extracurricular activities undertaken by the School.
Yelp, Groupon, Living Social, Etc.
Promotional gift certificates from Yelp, Groupon, or LivingSocial, or any other discount provider, are subject to separate terms and conditions as stated on the third-party provider’s website. The Wine School or Philly Beer School is not liable for any costs associated with such purchases. Any and all remedies, including refunds, are between the purchaser and the third-party provider.
By purchasing tickets you are acknowledging that you are registering for an educational class. Tickets to classes and programs are subject to availability and are non-refundable. We will not be responsible in the event that you make any error when purchasing your tickets through the Site (including but not limited to selecting the event or the wrong number of tickets). Please check that your selection is correct before confirming the booking as tickets cannot be exchanged or refunded at a later stage. Tickets may be rescheduled if ticket insurance is acquired at the time of purchase.
The School is a diverse and open institution. We promise to treat our students with the utmost respect and consideration. In return, we expect that all students abide by the terms & agreements put forth on this page. Harassment of any kind will not be tolerated. In addition to the terms and conditions, the student agrees to compensate the School for any and all damages caused as a result of such action, as determined in the sole discretion of the Wine School.
The Wine School does not tolerate credit card fraud, specifically friendly fraud that occurs when a consumer makes an online shopping purchase with their own credit card, then requests a chargeback from the issuing bank after receiving the purchased goods or services. Such actions not only violate the Wine School’s Terms and Conditions agreed to at the time of purchase, but are against the law.
Defending against credit card fraud is a costly matter for any small business. Therefore, the purchaser is obligated to work with the Wine School to resolve any matters regarding the items purchased online in accordance with our Terms and Conditions. If the purchaser does not act reasonably and in accordance with our Terms and Conditions, in the sole discretion of the Wine School, any and all legal remedies will be pursued against the purchaser, including a civil legal action for any loss of income related to the fraud, including business, legal fees, research costs, employee down time, loss of revenues, and any other related fees incurred by the Wine School. Additional remedies may include the following:
(a) a flat fee of $150 to be charged to the purchaser for the time and resources incurred by the Wine School in defending itself against the chargeback;
(b) the matter may be turned over to a collection agency, who will pursue the disputed charges plus additional costs, and report the matter to all credit bureaus as a delinquent account, which may negatively impact purchaser’s credit rating;
(c) a fraud report may be filed with your local police or sherriff’s department, along with a mail fraud complaint with the United States Postal Inspection Service; and
(d) any other remedies now available to the Wine School under the law, or that may be provided under the law in the future.
If any provision of this agreement is deemed illegal, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.
The School is a consumer-based private school dedicated to teaching individual consumers about wine for their personal, and private, enjoyment. As famously quoted by President Judge Leadbetter of the Pennsylvania Commonwealth Court, the School is about “teaching a mathematics professor, homemaker or retired school teacher how to determine if a particular bottle of wine is paired better with pasta or pizza.”
The School does not provide resident instruction to prepare an individual to pursue an occupation or career in the wine, bartending, hotel or restaurant management industry, or any other occupation or career which is listed in the Dictionary of Occupational Titles (1991) as amended or supplemented. The classes offered by the Wine School are neither designed nor intended to aid an individual in obtaining employment in the aforementioned occupations and any individual endeavoring to obtain such instruction from the Wine School does so under their own accord and without the consent of the School.
Nothing in the School’s advertising and/or promotional materials, including, but not limited to, information contained on http://www.vinology.com, is intended to convey anything contrary to the above. The School’s use of academic terms such as, but not limited to “certificate,” “course” and “semester” are intended to convey the expert level of instruction that the School provides its students and is not, in any way, intended to give the impression that it is a degree-granting institution qualified by the State Board of Education.
Individuals taking a class specifically acknowledge and agree that they are doing so for their own personal enjoyment and entertainment rather than as a means to obtain employment in a wine or wine-related industry.
Hi Keith and Philip,
Thanks again! I would love to take Philip’s offer and recieve a code in return on the course. I really appreciate it!
Is there anything I need to do from my side?
- You must login to post comments