Payment Plan Question

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Hello,

My last payment was scheduled for May 27th but it was not processed. I just requested to make the last payment of $115 today (4/30). I want to confirm that my spot is still saved for the Accelerated Course in August. Best, Troi

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Troi,

From our end, it looks like you manually canceled the payment plan. That isn’t ideal, to say the least. We’ll be looking into this tomorrow.

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To give more back story my automatic payments halted due to the annual audit. Once I saw your email to re-enter my billing information, a payment was made on April 22nd (#559239). The automatic payments did not come back into effect the following Sunday (April 27th) so I made a manual payment on April 30th (#560008), the status shows complete on my side. I did cancel the other subscription because the end date showed up June 22nd and I did not want to be overcharged.

I hope this gives more clarification. Thank you, Troi

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Troi,

I edited your account to reflect your subscription payments are complete. You are still registered for the accelerated core program.

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