Online Materials Unavailable

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Hi there, I’m currently in the Intermediate Wine Course which does show up listed under my courses in the student profile but says that my progress rate is 0% and there are no online materials available to me. Any way I can access those materials before the final exam next week?

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Hi Caroline,

In the administration database you have access to the Intermediate program, so let’s see what might be happening.

First, log in with the same email account you signed up with.

You should see the following links:

Dashboard
Orders
Subscriptions
Downloads
Coupons
Addresses
Payment methods
Account details
Logout

There are two blue bars beneath those links. The first is Student & Customer Support. The second is “My Wine Courses”. Click on that, and you will find the “Active Courses” link.

Your Intermediate materials should be there.

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