Need help to register. Want to talk to a human!!!

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I tried calling and your phone message offered no help. I would like to register for some courses but cannot do that on line. I want to do a mail-in registration. May I? Suppose I needed to get in touch with someone at the wine school? There is no way to talk to a human being. Very poor way to run a business. I can’t even leave a message for someone to call me back. Very user unfriendly phone message.

How do I get discount tickets? The phone message mentioned them. Where do I get a gift code if I want to buy a gift certificate?

What is the correct address? In one place your website says 127 S. 22nd Street and in another, it says 109 S. 22nd Street.

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Best Answer
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Hi,

Thanks for your interest in the Wine School. I’m sorry to hear you’re experiencing some trouble navigating around our website.

All of our ticketing and sales are done online. The F.A.Q. section can help answer any questions about discount tickets and gift certificates. Here is the link: http://www.vinology.com/help/faq/

We have also moved customer support to this web platform, for a variety of reasons. If you are interested, you can read more about it here: http://www.vinology.com/questions/question/why-we-replaced-phone-support-with-an-online-forum

Please let me know if I can be of any further assistance.

Cheers

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I think you should give a private number to your students, so they can call. It will prevent your receiving the unwanted calls. I can hardly be the only person who doesn’t own a computer, but I don’t – by choice. I work on one all day. I cannot receive ANY personal email there, but when I go home, the last thing I want to do is use a computer.
Yes, it has some limits, but the privacy and relaxation are worth it.

P.S. I don’t like my emails to you viewed by everyone who goes on this site. Horrors!!!

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