Incorrect charge on credit card statement

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Hello! I redeemed a $100 gift certificate on 5/6 that was bought by my husband Brian a few months back. I entered the coupon code in the appropriate field on the check out page and was expecting $18 to go onto my credit card for the balance for our two tickets. However, my credit card was charged the full amount. Could you please refund me for the $100 amount that was supposed to be my redeemed gift certificate? Please confirm when I’ll see this refund on my statement. Thanks!

  • Just checking in on my question from Monday. When will the refund be processed? Thanks!

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My apologies. You should see the credit within the next 24 hours.

Please let me know if I can help with anything else.

Philip

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