If you want us to look up your gift certificate, we are happy to do so. Just write a new post on this forum.
We need the code you were given. If it isn’t a 14 digit code, it may be a SKU, order ID, a defunct charity code, or something else. Whatever you have, give it to us. Also give us any other information you have: who gave it to you and when you received it. If someone bought you a gift certificate for you, we will find it.
On my gift certificate there is a ‘gift code” which is a 6 digit number and it is not working when I type it into the “coupon code” box
Our codes are 13-14 digits, so you may be looking at a SKU, order ID, or a defunct charity code. You should start a new forum post, rather than respond to this one. When you click the “Ask a question” button, there will be a spot for secure information. Place your gift code there (and the name of the purchaser and/or who gave it to you) so we can investigate.
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