gift certificates

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I paid for two gift certificates and I did not receive them in an email. I did get an email about the newsletter, but not about the things for which I paid. When can I expect to get them?

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Best Answer
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When I sent your second gift certificate, I adjusted the value of the first one to $120. Both of the gift certificates are valued at $120 now. Sorry if that wasn’t clear in my previous messages.

Are you going to use the pdf to print out the gift certificates, or do you want me to resend the original electronic gift certificate?

Here’s a link to the gift certificate PDF.

Sorry I didn’t see your last post until this morning. We were off yesterday, and I was doing customer support via my phone.

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We sent you two. The first one, and the second sent yesterday. Both are valued at 120

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I resent the gift certificate, and gave you a pdf link to print out a prettier copy. Please let me know if you received it.

Also,

It looks like the gift certificates were combined into one, rather than two. (one 240 gift certificate rather than two 120 ones. You will be getting another gift certificate from us in about 5 minutes.

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You should have gotten them immediately. Please check your spam/bulk email. I will have them resent, as well.

  • Thanks, I got one gift certificate for $120.00. Now I need one more.
  • I have a credit in my account of $120.00 I'd like to have it sent as a gift certificate. Please advise
  • You did send me two gift certificates. One is for $120.00 That is what I need. The other is for $240.00. That one is incorrect. It should be for $120.00. Do you understand my problem now? I'm sorry that I wasn't more clear.
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