Gift Certificate Was Not Applied

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Good Morning – I purchased tickets yesterday using a gift certificate. I confirmed the certificate was successfully applied when making my purchase but it appears that was not the case as my credit card was charged for the full amount. How can I apply this gift card to my purchase?

Thanks in advance for your help.

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Hi Richard,

I’m so sorry about that. I can take care of that for you, just let me know the purchaser’s name. Thanks!

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