gift certificate isn't working

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I have a gift certificate that I used a portion of the money…but now can’t redeem the rest. Can you help me?

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Hi,

I wanted to follow up since I haven’t heard back from you. Please let me know if you still need help with your certificate.

Cheers,

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Hi Leslie,

I checked the balance on the gift certificate and it is currently zero. If you could email me the name of the purchaser, I can check it against the original amount and make sure you’re able to use it for the full amount.

Thanks!

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