Gift Certificate Code Does Not Work

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My gift code says it doesn’t work when I was trying to get tickets to a class. I typed it correctly.

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The person who gave me the gift certificate checked her emails from when it was purchased and the code differed from the printed version I received.

The code was printed incorrectly and didn’t work, but after asking the gift-giver to check her records, the code in the email worked.

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Issac,

It looks like you used this gift certificate today at 11:24AM for two tickets to the Italy vs France class.

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Hi,

I’m sorry to hear that. I checked the code, and it currently has a zero balance. If you can provide me with the name of the purchaser, I can locate the order and look into why that may be happening.

Cheers

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