Gift Certificate Acknowledged During Registration, But It Then Sonehow Disappeared before Payment Was Made

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Dear Sir: I registered for the Sommelier Secrets Class for 4 people on July 10……….I included in my registration, a code for a $200 gift certificate which brought the cost down to $36, however, somehow during the registration/payment, the gift certificate amount disappeared from the final cost and I was charged the full $236……please contact me to determine how we go about fixing this. Thanks, DPM

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David,

Thanks for contacting us. I’ve gone ahead and refunded that portion of your order.

My apologies for the technical error on our end.

If I can help with anything else, please let me know.

Cheers,
Philip

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