I thought I was purchasing a gift certificate on your website for $200 today. Instead I was emailed a credit for $200. I wanted to give this certificate as a gift to a family member. I thought you would be mailing me a nice gift certificate that I could then put in a card to give them for the upcoming holidays. Why isn’t this made clear? And now what am I supposed to give? A printout of the credit? I am upset. And you don’t even have a phone number.