Did not receive Gift Certificate Code

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Hello!

I just bought a gift certificate and received the email confirming my order and that an account had been generated for me. However I didn’t receive the gift card or the number to redeem it (I have checked my spam and trash folders). How long does it take to receive the email? Thank you!

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I have gone through all the sections of my account and have been unable to find the code.

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Hi,

Thank you for your purchase.

Confirmation emails are sent out immediately after purchase. If there’s nothing in your spam/junk folders, you can find the gift code in your student account.

Please let me know if I can help with anything else.

Cheers

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