class purchased with gift cert order #548799

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Hello, I purchased two premium tickets to the May 2nd California Wine Country class and used a gift certificate . It said “successfully” applied however when I check my order, it says “pending payment”. please advise. Thank you. Sandee

  • now this morning it says “Cancelled”

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sandee,

Did you use another first name when registering? Did you attempt several purchases? Also, I’ll need a screenshot of where it shows the order is listed as canceled.

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Should i post the screenshot on a public forum?

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Thank you for responding. In the interim i received an email with two ticket numbers for the class : CW-18-HA4Y2S for my husband and CW-19-6TODU7 for myself. Can you just confirm we are registered for the 5/2 class and my gift cert worked?
Thanks,
Sandee

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You attempted two purchases. One went through, the other did not, correct?

  • i attempted the 2nd time because it said “cancelled”. i do have an email with tickets as stated previously. is this my confirmed tickets?

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Yes, you’re confirmed for the class and the gift certificate was successfully applied.

Cheers,
Philip

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