Cancellations

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I had booked a spot at the October 13 whiskey tasting class – and unfortunately invited a whole bunch of people to do the same, but I will now be away on vacation that night. For the few who booked, what are their options, if any, to either return their ticket for a refund or apply their purchase to something else if they don’t want to attend that specific class?

Thanks, Mark

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Hi Mark,

If your friends purchased ticket insurance along with their seat, then they are able to request a reschedule code here: https://www.vinology.com/help/reschedule/

The code will allow never expire and will allow them to pick something else to attend.

We also allow purchasers to freely transfer their seats to someone else, either by gifting them or selling them on websites such as Craig’s List.

Please let me know if I can answer any other questions for you.

Cheers

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