I have been trying to log in to go over the class info, my log in stopped working as of Sunday morning. I was in Friday. It made me reset the password but it still does not work, can someone please reset this for me
- vicki hicks asked 5 years ago
- last edited 5 years ago
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Everything looks fine with your account on our end, which is good news. The issue is most likely an issue with cookies on your browser. We ran an upgrade to your account over the weekend, and that possibly caused the issue. Sorry about that.
Clear your cookies, and let me know if that fixes the problem. If you don’t know how to clear your cookies, this link will help: http://www.wikihow.com/Clear-Your-Browser's-Cookies
Since I was poking around your account, I reset your password as a security precaution. You should have received that randomized password in another email this evening. If you did not get it, you can just reset your password again.
Let us know if this solved the issue.
Have an awesome night. K
- Keith S Wallace answered 5 years ago
- last edited 5 years ago
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