Applying Gift Certificate to Check Out

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I have a gift certificate that I am trying to apply at checkout to a class in Feb. 2020. I keep getting a message that the code I type in does not exist. The code is labeled “Gift Code” and I’m typing it in the box labeled “coupon code.” I don’t see any other place to type in a code.

Thank you.

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Hi,

I wasn’t able to find this in our database. Typically our gift codes are thirteen digits long.

Can you provide more information, such as the purchaser’s name, so I can look into this further?

Thanks,
Philip

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