Access Issue

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Hi Keith, I am able to sign on, but the system does not show that I paid. I did so on paper and submitted to Alana. I want to be sure I have access in time for the exam. Thanks! -Carla

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Hey Carla, Thank you for the question. When your partner was asking about this a month ago on the forums, I had posted the solution to the issue. Sorry if you didn’t get it, it was squirrelled away in a comment to a comment.

Since she purchased the seats, you are not in our system. Before I can add you to the system, you have to create an account. You can do that by going to the “My Account” and creating an account. You don’t have to make a purchase: You just need to create an account.

Once you have, comment below this answer. I will then give you access to the programs.

  • Hi Keith, Thanks for your response. I do have an account already. Do you need my user name to address? -Carla
  • I just needed your to be in the system, I can look you up. You will be official in less than ten seconds from now. Your classes will be available at vinology.com/somm now,
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