Category: Customer Support

0 votes
21 views
Can you please let me know what this gift certificate is worth? I came across it recently and don’t think I have ever used it. | more ...
0 votes
23 views
Hi, On June 28, 2018 I signed my husband and I up for a class in October. I purchased 2 insured tickets ($59 each) and used a $100 gift certificate, paying the $18 on paypal. Due to a deat| more ...
  • sibleynjm asked 6 days ago
  • last active 6 days ago
0 votes
22 views
Hi Keith, I am trying to determine if tuition is tax deductible.? Thanks, Roberta | more ...
0 votes
50 views
Rescheduling code not working. | more ...
0 votes
38 views
I received a rescheduling code but when I go to book another class and I enter it in the coupon code I get an error saying that code does not exist. Any idea why this code wouldn’t work? | more ...
0 votes
45 views
We got an email that asked us to confirm our registration information, but I did not see any action items to perform. What do we need to do to confirm our registration? Also the name on my t| more ...
  • Catherine asked 2 weeks ago
  • last active 2 weeks ago
0 votes
56 views
Hello, I purchased two premium tickets to the May 2nd California Wine Country class and used a gift certificate . It said “successfully” applied however when I check my order, | more ...
0 votes
61 views
Hi! I have filled out the reschedule a class form 3 times and submitted it. It keeps coming back to the same page instead of taking me to a confirmation page. I have filled everything out an| more ...
  • bdwaymom asked 2 weeks ago
  • last active 2 weeks ago
0 votes
64 views
Hello, I bought two tickets for for the March 22nd “Discover Your Wine Style” class and want to know if I can change the name of the listed students. My tickets are DWS-98-I7RYQ| more ...
  • EvSeltzer asked 2 weeks ago
  • last active 2 weeks ago
0 votes
69 views
Hello, I purchased a gift certificate and didn’t receive an email with the information. Please help. Thanks. | more ...
0 votes
72 views
Hi, I just happen to be in Philadelphia this afternoon/evening. Any possibility to drop by since I want to come in August and do the 5 day seminar Kindest regards Bjorn | more ...
  • kjosverji asked 3 weeks ago
  • last active 3 weeks ago
0 votes
80 views
Hello! I just ordered a gift card but did not receive a gift code. I only have an order number. What do I need to give the person to redeem it? | more ...
0 votes
91 views
Hello Keith, I hope you’re doing well. I would like to speak to you or whomsoever it may concern regarding a charity fundraising event for a non-profit pharmacy that is currently pendi| more ...
  • Irin asked 3 weeks ago
  • last active 3 weeks ago
0 votes
90 views
Hi, I’m trying to purchase 2 tickets to the May 2nd Wine tasting class. I have a $50 gift certificate that I’d like to apply, but am having a hard time with this. I can either| more ...
0 votes
0 answers
87 views
Hi Keith! Long time no see! Lee from LocalWineEvents here — and I’ll be heading back to the school with my hubby for the WINE STYLE class in April. I used my 50.00 voucher you | more ...
  • pr1 asked 4 weeks ago
0 votes
87 views
Do you host private events/classes for birthdays? | more ...
  • Mori asked 4 weeks ago
  • last active 4 weeks ago
0 votes
90 views
I have provided both ticket ID and security codes. I do have insurance for 2 tics for FEb 7 You say you don’t have a record of the purchaser? It was our daughter…either Meredit| more ...
  • Karen Lowry asked 4 weeks ago
  • last active 4 weeks ago
0 votes
87 views
Please help! I have tried to reschedule many times and am being told via email that there is no order. yet I have documentation of 2 insured tickets on Feb. 7. I need to reschedule. Thank| more ...
  • Karen Lowry asked 4 weeks ago
  • last active 4 weeks ago
0 votes
96 views
Hello! I recently bought two tickets for a Feb 1 class, and then thought I had a conflict, so I later bought ticket insurance. Now it turns out I no longer have a conflict, so the initial da| more ...
  • Casey asked 4 weeks ago
  • last active 4 weeks ago
0 votes
91 views
I bought 2 tickets to the May 19th Wine and Cheese pairing class this morning, using the $50 gift card that we received from you. I had quite a difficult time getting into my account and eve| more ...
  • Lillian asked 4 weeks ago
  • last active 4 weeks ago
1 vote
100 views
Hi, Just tried to redeem a gift code on the website. I put it in as a coupon code, and it confirmed that I was credited $100 towards my purchase. There were multiple screens showing that the| more ...
0 votes
103 views
Hello, I have not received my code for the gift card I purchased online the other day. Thank you, G | more ...
0 votes
90 views
Hi – I received a $50 off coupon from Keith Wallace this AM, and wanted to use it for one of your courses. I applied the code as prompted and everything looked great until I hit “| more ...
  • jcherry asked 1 month ago
  • last active 1 month ago
0 votes
98 views
My wife, Laura, gave me a gift certificate for Christmas. How do I use it to book a class? When I enter the number in the Coupon field I receive an error message telling me the coupon is n| more ...
  • Ron asked 1 month ago
  • last active 1 month ago
0 votes
103 views
I was given 2 tickets for a class for Christmas and we cannot make it on that date so I am trying to reschedule this for another date. I completed the reschedule information over 10 days ag| more ...
  • Nicole asked 1 month ago
  • last active 1 month ago
0 votes
110 views
Hello. On Wednesday you posted that you had four open slots in this Saturday’s 101 course. I had tickets for the 29th and reached out via fb messenger to see if I could reschedule my class t| more ...
  • fife.megan asked 1 month ago
  • last active 4 weeks ago
0 votes
98 views
Hello, Your website indicates that my Gift Certificate was already used. I will provide the details of the gift certificate and purchaser under “Personal & Private InformationR| more ...
0 votes
103 views
These tickets were a gift, and we will be out of the country the day of the class. You told us to upgrade our tickets…. does that mean that we need to buy the ticket insurance for $33| more ...
  • Ellen asked 1 month ago
  • last active 1 month ago
0 votes
115 views
I have a $75 Wine School certificate, but am having trouble using it. Can you please look into this? | more ...
0 votes
113 views
My husband scheduled this class awhile ago , and recently became very ill . I have doctor papers if needed. I would like to reschedule this class at a later time. He is also paid in full f| more ...
  • Thomas Carr asked 1 month ago
  • last active 1 month ago
0 votes
109 views
Hello! I have two insured tickets to a class on Thursday, 1/17. I just noticed there is availability in a Wine 101 class on Saturday, 1/19… this class would work MUCH better for my | more ...
0 votes
112 views
our kids surprised us with this gift and unfortunately we will be out of the country on the date chosen. we need to reschedule the class | more ...
  • Ellen asked 1 month ago
  • last active 1 month ago
0 votes
130 views
I have been trying to reschedule a Wine 101 class. I filled out the form and received an email which supposedly included a Reschedule Code (which was my email) but that didn’t work. | more ...
  • SJS asked 1 month ago
  • last active 1 month ago
0 votes
130 views
I was gifted tickets for the winter semester of the level two brewing program, and I have the ticket number. How do I add that to my account? | more ...
0 votes
125 views
I would like to register two adults for the Tequila night sommelier level on May 10. I have gift certificate which is not accepted at check out. I am not using paypal or Amazon. Below I hav| more ...
  • snhage asked 1 month ago
  • last active 1 month ago
0 votes
127 views
Good morning! I cancelled a February class (Romantic France) and received a reschedule code (I had purchased insured tickets). I then applied the code to the Zinfandel class in May. but was | more ...
  • gfhische asked 1 month ago
  • last active 1 month ago
0 votes
125 views
I’ve been trying to use the Job Listings Page, but after I answer the questions and hit submit, it says “Waiting to redirect” and nothing happens. Please advise. Thanks! | more ...
  • Karen asked 1 month ago
  • last active 1 month ago
0 votes
122 views
I was at the class on 1/4 ” Pinot family tree” and I think I left my red scarf. Please let me know if you found it Thx. Vicky | more ...
  • Vicky ferguson asked 1 month ago
  • last active 1 month ago
0 votes
94 views
I received the newsletter with the $50 Gift Cert offer. I entered the code and discount was applied. I paid and when the payment was processed I was charged the full amount. Can I still get | more ...
0 votes
128 views
Can I be added to the wait list for the core course offered on Sundays beginning in March? If so how can I get added? Thanks. | more ...
Showing 1 - 40 of 767 results