Customer & Student Support › Payment won’t process for Advance French class
- June 23rd at 9:09 am #637416
Ken and I were unable to submit payment for Adv French Wine Class, for January. We both tried separately with different credit cards (that are good). we would like to reserve a spot for each of us.
Please tell us how to submit payment.
- June 23rd at 10:10 am #637426
No doubt! I’ll take a look. Did an error message show up? Any help you can give would be awesome.
- June 23rd at 10:15 am #637430
Ken received an error message asking for another form of payment, we gave different credit cards and still did not go through for both of us. (our credit cards are ok to use, I promise).
- June 23rd at 10:25 am #637435
I’m looking into the issue right now. I 100% am sure your cards are fine. I’m getting the same error. Hold tight, it seems one of our security updates may not have completed and is bouncing orders. This may take a few hours. Paypal is working right not (if you want to use that).
Thanks for the heads up.
- June 23rd at 11:29 am #637454
You can register for the France program now.
- June 23rd at 2:09 pm #637480
I took your advice and registered with PayPal. However inadvertently I bought 4 tickets instead of 2 not sure if there was an order in the cart that I duplicated. Also, to make thinks even more confusing I received confirmation for 10 tickets from WSOP on two separate emails. Help!! Sorry for the problems my glasses must be foggy see you Friday for another exciting on line class
- June 23rd at 2:24 pm #637488
I just saw that and took you down to two seats (and refunding the $$$ for the excess seats). Not a problem, and no judgment here. See you on FRI!