Terms and Conditions
Our goal at the Wine School is to make your purchasing experience easy, efficient and equitable. The following purchase policies are designed to ensure your satisfaction and understanding of the purchase process on our websites.
Age Range & Intoxication
Participants in our classes and certificate programs must be over 21 years of age. Furthermore, we reserve the right to refuse alcohol to anyone who appears intoxicated.
The Wine School accepts several methods of payment to accommodate your needs, including: American Express, MasterCard, Visa, Paypal, and Discover.
Rescheduling of Classes
Premium ticket holders can reschedule classes as late as ten minutes in advance of class start time. Discount tickets are not eligible for rescheduling.
Premium ticket holders have access to customer service via email. Discount ticket holders do not.
Occasionally, classes are cancelled or postponed by the School due to weather conditions or situations affecting the staff. When this occurs, the Wine School will issue a gift certificate via email to attend another class. If a class is cancelled, we will contact you via email 24 hours before the scheduled event.
Gift certificates have no monetary value. They are valid only for classes and programs. They are not valid for dinners, trips, or other extracurricular activities undertaken by the school.
Refund Policies: Certificate Programs
Certificate programs last a full semester. Course fees are refundable only as follows: Cancellations made 45 days or more prior to course commencement will suffer a charge of 15% of the total course fee; cancellations made less than 45 days but more than 30 days before course commencement will suffer a charge of 50% of the course fee. If less than 30 days notice is given, no refunds will be made in respect of cancellations, but 50% of fees paid may be carried forward and used for another course.
Refund Policies: Individual Wine Classes
Individual classes are not refundable nor transferable under any circumstance. Individuals with Premium tickets can reschedule classes. Individuals with Discount tickets cannot reschedule a class.
Refund Policies: Travel & Tour Programs
Purchases of a seat in a travel & tour program are final. The school, at its discretion, may refund half the purchase price.
Purchases of more than 4 seats to a class
Because we value the intimate settings of our wine classes, we cannot seat parties larger than four people together. For large groups, we recommend hiring the school to run a private wine tasting for you.
The purchaser of Discount Tickets acknowledges that he has forfeited access to any type of customer service in regards to his Discount Tickets; he also acknowledges that he has forfeited the ability to reschedule his Discount Tickets. Any phone call or email regarding Discount Tickets will be billed to the purchaser at $25 per instance. Furthermore, the purchaser affirms that any request by himself or his representative(s) to reschedule or refund the tickets will result in an additional fee of $65 per ticket.
The Wine School is a diverse and open institution. We promise to treat our students with the utmost respect and consideration. In return, we expect that all students abide by the terms & agreements put forth on this page. Verbal or written harrassment will not be tolerated. In addition to the terms and conditions, the student agrees to compensate the Wine School for any and all damages caused as a result of such action, as determined in the sole discretion of the Wine School.
The Wine School of Philadelphia is a consumer-based private school dedicated to teaching individual consumers about wine for their personal, and private, enjoyment. As famously quoted by President Judge Leadbetter of the Pennsylvania Commonwealth Court, the Wine School of Philadelphia is about “teaching a mathematics professor, homemaker or retired school teacher how to determine if a particular bottle of wine is paired better with pasta or pizza.”
The Wine School does not provide resident instruction to prepare an individual to pursue an occupation or career in the wine, bartending, hotel or restaurant management industry, or any other occupation or career which is listed in the Dictionary of Occupational Titles (1991) as amended or supplemented. The classes offered by the Wine School are neither designed nor intended to aid an individual in obtaining employment in the aforementioned occupations and any individual endeavoring to obtain such instruction from the Wine School does so under their own accord and without the consent of the Wine School.
Nothing in the Wine School’s advertising and/or promotional materials, including, but not limited to, information contained on Vinology.com, is intended to convey anything contrary to the above. The Wine School’s use of academic terms such as, but not limited to, “certificate,” “course” and “semester” are intended to convey the expert level of instruction that the Wine School provides its students and is not, in any way, intended to give the impression that it is a degree-granting institution qualified by the State Board of Education.
Individuals taking a Wine School class specifically acknowledge and agree that they are doing so for their own personal enjoyment and entertainment rather than as a means to obtain employment in a wine or wine-related industry.