Questions

0 votes
17 views

Hi. I received a GC/Store credt as a gift. I have a print out with a code to use. I'm trying to purchase two tickets to the sommelier smackdown for dec 9th and it won't let me redeem it. help! thanks

Andrea

  • Andrea Ronca asked 17 hours ago
  • last active 16 hours ago
0 votes
23 views

Hi Keith,

I just tried to purchase two tickets for the November Wine Smarts class using the coupon code from the newsletter (2newstix), but the website said that the code was invalid as the minimum order is $95. Can you please confirm if the discount applies to this class? Thanks!

~ Charles

  • Charles asked 1 day ago
  • last active 20 hours ago
0 votes
16 views

My husband and I plan to spend an afternoon/evening in Philly. Our son will be with us as well. If we come for Wine 101, which is 2 h long, is there a waiting area where our son can sit with his computer/books/etc.

  • SK asked 2 days ago
  • last active 13 hours ago
0 votes
17 views

I don't see the recipes from the Oct. 21st cooking class posted.

  • Maryann asked 2 days ago
  • last active 13 hours ago
0 votes
18 views

Headed to Napa and Sonoma next year...would love to learn how to wine taste...not just drink wine! Is wine 101 right for this?

  • Linda asked 2 days ago
  • last active 13 hours ago
0 votes
47 views

Hi Keith,

I had a credit from a class my husband and I were unable to attend, but I cannot find the email with the code. Is it possible to either resend the credit code or let me know how to apply it before I sign up for another class? It was from last February, I believe.

Thank you,

Emily HInton

0 votes
65 views

Keith,

I have a friend heading to Greece next week and I am sending him on a mission to find the unavailable wine. I just want to confirm that it is Mavrotragano?
Thanks!

0 votes
72 views

I was signed up for the Fall Brewing Program that unfortunately had to be cancelled. However, I was not refunded the full amount for the course. Instead I was actually refunded for your Belgian Beer tasting course which I had attended in July. I was not able to find a good email address for customer support for this issue. Who can I get in touch with to get this problem fixed? Any help would be appreciated. Thanks.

0 votes
72 views

Hello -- Can you please tell me if you have 2-4 seats open up for the Cooks & Corks event on 11/14? Would love for friends to join us as we're celebrating a birthday. Many thanks for letting me know if any additional folks would be possible.

  • Amy asked 6 days ago
  • last active 5 days ago
0 votes
101 views

I think I scheduled a class for tomorrow but I need to double check because I cannot find the confirmation email. Can you check a reservation for two under Kendall and Matt.

  • Kendall asked 1 week ago
  • last active 7 days ago
0 votes
253 views

Hi Keith,

Could you please migrate my Foundation and Intermediate programs over to the new website? They're not listed under my Completed Courses.

Thanks!

Emilie

  • Emilie asked 2 weeks ago
  • last active 6 days ago
0 votes
255 views

No question, but wanted to say thanks to Alana for expertly and enthusiastically conducting the fine Wine Trials class on 10/2 and to Alana and Keith for the very pleasant conversation afterward.

Continued best of luck in your noble endeavor with hopes we meet again!

Rod Miller

  • Rod Miller asked 3 weeks ago
  • last active 2 weeks ago
0 votes
156 views

Keith et al,

Hello I have upgraded last week from Core to Academic Core. I would like to access the reading material online and my account is not working. The upgrade was bought via Amazon, please advise.

Username: carlos.davila

0 votes
148 views

I purchased a gift certificate for my mom last night and had it emailed to her but she never received it *********** I purchased it under my name Alison Vachris. Can the gift certificate be resent to me? my email is **********. Please let me know ASAP. And if there is a phone number i can call to speak to a live person that would be great. Thank you Alison

  • Alison asked 3 weeks ago
  • last active 3 weeks ago
0 votes
180 views

I am in the Core Program but do not have Active Courses in my account. Is this because I am not signed up for the Professional certification? Thank you.

0 votes
120 views

I have a gift card butI am not sure if we used thisone yet. We had a few gift cards so I'm not sure of the status of this one. How can I tell if it was used? Thank you!

  • Mary Beth Smith asked 3 weeks ago
  • last active 3 weeks ago
0 votes
74 views

I was hoping to sign up for your Old World Course (but would have to miss this week's class), but I see it's sold out. How often do you offer this course? I took the core courses and was hoping to continue my education on Old World wines (which I discovered a love for when taking your courses!). Do you know when it will be offered again?

Thanks! Nicole

0 votes
198 views

Hello, I noticed your beer/cheese tasting on 10/10 is sold out. By any chance do you have a wait list for this event? Or, will you offer this class on any future dates? We would love to take this class, we did the intro wine class and absolutely loved it.

Thanks in advance, Kate

  • Kate Ritinski asked 4 weeks ago
  • last active 2 weeks ago
0 votes
142 views

How often is the Intermediate Global Wine Course offered? If it won't be offered again soon, is it too late to sign up to take it with the Foundation course that starts on Sunday?

Thanks in advance for your time and attention answering my questions.

  • Angela asked 4 weeks ago
  • last active 4 weeks ago
0 votes
104 views

Am I supposed to have the whole online program completed before my first class on Sunday? I assumed it was to be completed lesson by lesson as homework along with each class. If so, I will get started right away so I can be prepared. Should I complete one per week before class, or all at once before I start?

Thanks for your help!

  • Angela asked 4 weeks ago
  • last active 4 weeks ago
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