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Have Tickets? Need some Help?

If you already have tickets to the Wine School or Beer School, you can head to our Customer & Student Support page for help. Our top folks are on call to assist.

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Customer Support

0 votes
4 views

My sister’s birthday is in 3 days, and I am interested in purchasing a gift certificate for her. I have 2 questions. First, as she may not be able to use the certificate soon, what, if any, expiry date does a certificate have? (You may wish to add this to your FAQ section.) Second, it appears that the most expensive of the wine tasting classes is about $75.00. Would a gift voucher for $150.00 cover any class for 2 people? I live in London, England, so I cannot enter my phone number below, but I will provide it by email if you wish.

  • Carlos Dabezies asked 22 hours ago
  • last active 22 hours ago
0 votes
9 views

Hi,

I bought a gift certificate for my dad for tonight’s wine tasting. We got our wires crossed because I thought he bought tickets for both of us but he only bought one. Is there any chance we can buy another ticket for tonight?Fingers crossed! He came into town for this.

  • Clementine Gilbert asked 1 day ago
  • last active 24 hours ago
0 votes
7 views

this is a question I have in my culinary arts class
what are the three parts to the master sommelier test?

thanks
gary

  • gary martin asked 1 day ago
  • last active 1 day ago
0 votes
63 views

Hi Guys, for some reason today I cannot access my online foundation study guides and tests. It says I have completed 67% and that is all. Is there a problem with the website? Thanks Marilyn Bobby

  • Marilyn asked 4 days ago
  • last active 4 days ago
0 votes
60 views

Keith, when going to my account I can view by percentage completed on the advanced courses, however, when I click on the course it gives me a message not found instead of the syllabus which I had accessed earlier in the week. Many thanks, Rick

0 votes
54 views

I am looking to make a career change I may have an opportunity to get in to a store as inside wine salesman. Do you have a course that you would recommend?.

  • Ron asked 4 days ago
  • last active 4 days ago
0 votes
41 views

We’re taking a” Learn About Wine” course this Friday. We notice that you have two upcoming courses that are of interest to us, namely, “Italian Wine Class” on May 29 and “Great Wines Made Simple” on June 15. Would either upcoming course be appropriate for beginners like us, or would you recommend taking the “Great Wines” course first? Thanks.

  • mario asked 5 days ago
  • last active 5 days ago
0 votes
62 views

Hi Keith,

I am free this week (except tonight and anytime Thursday) since I am off of work. So I’m free in the day. I wanted to pick up my certificate from the intermediate class if that’s possible and I hope to have a meeting with you before I move to Australia (!) a week from today. Thanks!

  • Rachel asked 5 days ago
  • last active 3 days ago
0 votes
45 views

Hi Philip. I never arranged to pick up my certificates from the Foundation and Intermediate courses I completed last fall. Would I be able to pick them up at the Thursday night Advanced course? Thanks very much for your help!

  • Elisabeth asked 6 days ago
  • last active 5 days ago
Showing 1 - 10 of 446 results

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