Have Tickets? Need some Help?
If you already have tickets to the Wine School or Beer School, you can head to our Customer & Student Support page for help. Our top folks are on call to assist.
Just purchased the winter foundation program for 2016. On your website description you have the start date listed as both 1/10/2016 and 1/17/2016. Could you please confirm?
Second question – what is the start time? I see 2-4pm in the description, when I tried to add to my Google calendar using your link, it shows as 7-9pm. Please confirm.
- Jihye asked 19 hours ago
I posted a question a few days ago about the Northern France final exam — long story short, I’m not going to be able to participate in the course wide project due to my travel schedule and am wondering if there are any alternatives available so that I can get program credit for the course. Could you please let me know, whether on the forum or by email?
- Emilie asked 22 hours ago
- last active 21 hours ago
I have been in twice in the last two weeks and keep forgetting to ask about my certificates for the courses I completed in august. Will I be able to pick them up next monday? Or is it too late and I need to get them mailed? Also, my intermediate course is under completed courses, but my wine foundations course is still under active courses.
Thanks for your help!
- Raechel asked 1 day ago
Hello-I registered for the “Discover Your Wine Style” on October 17, not realizing that you are supposed to be able to register for more than one ticket at a time. There was no explanation of this, so I purchased the single ticket, thinking that I would have to do a separate transaction to get a second ticket- then I found out that the class was sold out. Is it possible to get a refund because there was no explanation of this anywhere, or if possible receive a merchandise credit to use toward another class? I emailed the help support a few weeks ago and still haven’t heard back. Please help! Thank you!
- Annora asked 3 days ago
I started the Intermediate Wine Course yesterday (10/4), but when I login to my student account, I don’t see the course materials. Can you please assign the course to me so that I can have access to the online course information.
- Jason asked 3 days ago
If anyone is free on Monday before class I would love for us to meet up to discuss ideas and get started on organizing our project. I was thinking that if the weather was nice we could just meet up in the park across the street or maybe at a nearby coffee shop or bar (I’m not very familiar with the area so any suggestions of where we could have a weekly meeting would be great!) Hopefully we can get together around 5/515pm?
- Raechel asked 5 days ago
- last active 4 days ago
I was looking at your website a few days ago and saw the beer making course that runs on Saturdays from 2-4pm in October through November 2015. I believe it started this Saturday. I was very excited about this course and took a night to decide between the certificate option or the lower priced level. I see that it isn’t listed anywhere on your site anymore. Is the class full or was it cancelled? Will it be available in the spring or next fall?
- Matt asked 6 days ago
- last active 5 days ago
Looking to host a private event the Wine School or the Beer School? Let us know what you are looking for.
Pre Sales Questions
Have some questions before you register for a class or purchase a gift certificate? Ask away!
Media & Press
Current rates are starting at a competitive $50/hour for sommelier services and $150/hour for winery consulting services. Contracts require a minimum commitment of eight (8) hours.