Customer & Student Support

Have questions? We have the answers! We can typically answer any question in 24 hours. Please remember this page is public, so please do not include any sensitive material in your post.

Are you more of a DIY kinda person? Awesome. We have lots for you here. You can use the search function on this page to find a lot of info. Evern better,  you can also check out our  FAQ section. Most answers to your questions are there, too.

0 votes
3 answers
44 views
My wife was given tickets to the Cook & Corks: Food & Wine Pairing from her son Matthew Ficca), which is scheduled for July 25, 2014 (ticke...
  • Tom Ficca asked 4 days ago
  • last active 2 days ago
0 votes
1 answer
56 views
Why is the wine and paring on the 15th of September only 1 hour and the one tonight is 2 hours? Is this a typo. Thank You, Ann
0 votes
1 answer
39 views
I had bought this certificate as a gift for tonight's class. When I rescheduled I did not elect the second time for the premium option. If I pay th...
0 votes
1 answer
47 views
I have tickets for the July 21, 2014 cooking class with wine pairings at the wine school of Philadelphia. However I no longer see a class for that...
  • frascato asked Last week
  • last active Last week
0 votes
1 answer
56 views
If the class starts at 6:30 what time do you have to be there and when is the latest time you can be there
0 votes
1 answer
60 views
Hi- I would really like to speak to someone who works at the wine school (quite frankly, I can't understand why this is such an outrageous request)...
  • Audrey Heydt asked 2 weeks ago
  • last active 2 weeks ago
0 votes
1 answer
57 views
Having trouble submitting my final project for advanced Italy - I have looked at this page before, but this is my first time seeing this message. ...
0 votes
1 answer
58 views
Are dates available for wine 101 in October and November? Thank you
  • Valerie Saveri asked 2 weeks ago
  • last active 2 weeks ago
0 votes
1 answer
61 views
Good morning, I purchased two tickets for a Wine 101 course that is schedule for today (July 12). The tickets that were emailed to me indicate tha...
  • Darren asked 2 weeks ago
  • last active 2 weeks ago
0 votes
5 answers
116 views
I missed my Sommelier Secrets class scheduled for June 12th, however I bought the premium ticket upgrade along with my ticket purchase (I purchased...
  • Marlo asked 3 weeks ago
  • last active 2 weeks ago
1 vote
1 answer
148 views
Hi , I actually need to speak to somebody in person and I can't reach nobody over the phone. It's really frustrating ?!!!
  • yuliyakava asked 4 weeks ago
  • last active 4 weeks ago
0 votes
2 answers
103 views
HI, I am a former student and am presently doing an event for this company to build awareness. I am doing a wine tasting at the top of the Bellevue...
  • JoAnn Vecchio Rose asked 4 weeks ago
  • last active 4 weeks ago
0 votes
1 answer
82 views
Hi, I am trying to buy two tickets to a Wine 101 class for which tickets are apparently available, but the website won't let me do do a purchase--...
  • Arlene Angelo asked 4 weeks ago
  • last active 4 weeks ago
0 votes
1 answer
71 views
I am having issues ordering a gift certificate as a gift. It is stating "Error: Gift Card Receiver’s E-mail address is invalid." I have tried nor...
  • Justin Land asked 5 weeks ago
  • last active 4 weeks ago
0 votes
0 answers
61 views
Actually I cant read the answer to my question because the page with the answers is not loading properly. I received an auto generated email that ...
  • Catherine Maxey asked 5 weeks ago
  • last active 5 weeks ago
0 votes
1 answer
137 views
I'm trying to get in touch with someone to discuss scheduling a corporate event, but getting trapped in yoru voicemail system round and round. Ther...
  • Catherine Maxey asked 5 weeks ago
  • last active 5 weeks ago
0 votes
1 answer
120 views
Hello! I have a ticket for Imbibe! The Whiskey & Cocktail Class tomorrow (6/20) and will be unable to attend. I did not purchase the premium ti...
  • Jenn asked 6 weeks ago
  • last active 5 weeks ago
0 votes
1 answer
117 views
How do I transfer ticket to another person? I did not pay for a premium ticket. My husband had a stroke on June 6th and will have a related surgery...
  • maureen bachich asked 6 weeks ago
  • last active 6 weeks ago
0 votes
1 answer
116 views
When is your next availability in Learn About Wine 101?
  • Frank Pici asked 6 weeks ago
  • last active 6 weeks ago
0 votes
2 answers
159 views
Hello, I'd like to register for the June 21st Beer 101 class. Unfortunately, it says there is only one ticket available. Is there any possibility o...
  • Danielle Greene asked 6 weeks ago
  • last active 6 weeks ago
Showing 1 - 20 of 58 results