Customer & Student Support

Have questions? We have the answers! We can typically answer any question in 24 hours. Please remember this page is public, so please do not include any sensitive material in your post.

Are you more of a DIY kinda person? Awesome. We have lots for you here. You can use the search function on this page to find a lot of info. Evern better,  you can also check out our  FAQ section. Most answers to your questions are there, too.

0 votes
1 answer
31 views
I need the names of a couple nearby hotels so I can take a couple October Classes.
  • Kathy Prosser asked 3 days ago
  • last active 3 days ago
0 votes
1 answer
28 views
Is there a number i can call to let tonights Cook & Cork class know that I am going to be 15 minutes late?!
  • Michael asked 3 days ago
  • last active 3 days ago
0 votes
3 answers
75 views
I am scheduled to attend tomorrow's Imbibe class but will be at my grandfather's funeral. I did not purchase protection for my tickets, but cannot ...
  • Rebekah Caton asked 4 days ago
  • last active 3 days ago
0 votes
1 answer
46 views
I cannot make it to a tasting class that I bought a ticket for and I would like to transfer the ticket to my friend. Do I need to contact you all i...
  • blair asked 5 days ago
  • last active 5 days ago
0 votes
1 answer
48 views
Good evening, I am vice-president of the Gray Matters Brain Cancer Foundation (www.gmbcf.org). We are holding our 5th annual golf outing, dinner a...
  • Steve Liedtka asked 6 days ago
  • last active 5 days ago
0 votes
1 answer
38 views
I received 2 tickets as a Birthday gift for Sept 27th, however I already had a prior family commitment, which the giver did not know about. Is it p...
  • Frank DeVicaris asked 6 days ago
  • last active 5 days ago
0 votes
5 answers
127 views
I bought class tickets and I have never received a confirmation for the class. I just want to make sure that I am registered for the class that I p...
  • Denis asked 2 weeks ago
  • last active 2 weeks ago
0 votes
1 answer
40 views
Hello, I purchased 2 classes on sept 7th: - Wine 101 September 27th (ticket 57825) - The Wine Trials, October 2nd (ticket 57826) I bought these 2...
  • Benjamin Dutraive asked 2 weeks ago
  • last active 2 weeks ago
0 votes
2 answers
101 views
Hello, Nearly a year ago I was given a gift certificate to a wine class. I have misplaced it and would like to find out how to go about replacing ...
  • Ron Glisk asked 2 weeks ago
  • last active 2 weeks ago
0 votes
1 answer
72 views
Hi! I just purchased this $150 gift certificate last night. Can you send me something other than the email confirmation that can be nicely printed ...
  • Patricia asked 2 weeks ago
  • last active 2 weeks ago
0 votes
1 answer
125 views
Is there any way for someone to do a payment plan for the classes?
  • kass asked 4 weeks ago
  • last active 4 weeks ago
0 votes
1 answer
114 views
Hi, I received a yelp coupon and attempted to redeem it for 4 classes. The online purchasing system did not recognize my coupon code. How should I...
  • Michael Demarest asked 5 weeks ago
  • last active 5 weeks ago
0 votes
1 answer
111 views
How long does it take to receive a confirmation via email for an order? I bought two tickets for Beer 101 (9/13) and Keith's cookbook, but have not...
  • Lauren asked 5 weeks ago
  • last active 5 weeks ago
0 votes
1 answer
126 views
I just purchased gift cert. With Paypal and it did not redirect me back to purchase page. I have no idea how to get my gift cert. Please help.
0 votes
1 answer
96 views
I have two questions. First, my wife and I received a gift certificate from our son and daughter in law during the holidays (**********) for the am...
  • Ken Morgan asked 6 weeks ago
  • last active 6 weeks ago
0 votes
1 answer
94 views
I need to speak with someone regarding dietary issues for your Sept 15th cooking class. I tried the number listed however on the web site, but can ...
  • Ken Morgan asked 6 weeks ago
  • last active 6 weeks ago
0 votes
1 answer
107 views
Hello; Trying to complete coursework for the Intermediate class and I am unable to access the information and quiz for Iberia and the final exam. ...
0 votes
3 answers
127 views
How do I apply a gift certificate? I do not have a 13 digit code. I received the gift certificate for Christmas - is the use of the 13 digit code n...
  • Jen asked 7 weeks ago
  • last active 6 weeks ago
0 votes
3 answers
134 views
I passed my exams for the core program from spring. How do I go about obtaining certification? Thanks in advance, Neil Oh, and thank you, what ...
  • Neil asked 7 weeks ago
  • last active 6 weeks ago
0 votes
0 answers
112 views
Hello, I bought tickets a few weeks ago for Beer 101 as a surprise gift for my boyfriend for his birthday. However, his mother just called yesterd...
  • Emma Kofmehl asked 8 weeks ago
  • last active 8 weeks ago
Showing 1 - 20 of 78 results